Make Success Measurable

An innovative approach to setting and achieving goals performance begins by focusing on outcomes instead of activities.Thus begins Douglas K. Smith's 'Make Success Measurable', an indispensable handbook for setting goals and achieving desired results in any type of organization. Smith argues that most organizations concentrate their efforts on the pursuit of activities instead of outcomes and, as a result, they rarely set or achieve performance results that matter. Smith offers the critical basics for goal-setting, and explains the management disciplines to achieve today's most important performance challenges. The book includes a unique structure, with each chapter divided into a 'Mindbook' section, which explains concepts, ideas, and detailed examples, and a 'Workbook' section, which includes exercises. A new interactive approach: by using the Mindbook and Workbook structure, the book complements the 'why's' with the 'how-to's' Co-author of the bestselling The Wisdom of Teams (over 350,000 copies sold worldwide) and author of the pathbreaking book, Taking Charge of Change